Industry Solutions
Support Services
FlexSci are committed to customer service excellence and we package that
service in a variety of ways specifically designed to support our
customers. The package is a suite of product support
and maintenance plans. Although our products come with a standard
warranty period, it is designed to pickup where the warranty ends,
extending the life of the system and maximizing the return on your
investment (see below for more details).
FlexSci's Solutions help you:
Centralized Customer Support Center
The FlexSci customer support center provides technical support for its customers. Support can be available 24 hours a day, 7 days a week depending on your needs. FlexSci can also provide a customized services:
- Latest News
- Upcoming Events
- Bulletins
- Frequently Asked Questions
- Newsletter mailing
- Demos Downloading
- And more...
Software Upgrades
Customers who purchase product from FlexSci also receive free software upgrades for the life of their support contract. Software Upgrades include defect resolutions and product enhancements. Software Upgrades are essential in keeping your system up to date with technology.
On-site Support
FlexSci has the ability to place a technician at your site to provide system support and maintenance. This technician can be utilized to assist in system configuration, maintenance, and scenario development.